1. Information We Collect
We may collect the following types of information when you interact with our website or engage with our services:
- Personal Information
Includes your name, company name, email address, phone number, and any other details you voluntarily provide when submitting inquiries or requests for quotes. - Usage Information
We may collect data such as your IP address, browser type, device information, pages visited, and time spent on our website to help us understand user behaviour and improve our services. - Cookies and Similar Technologies
We may use cookies or similar tools to enhance your browsing experience and analyze site performance. You can manage or disable cookies through your browser settings at any time.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide information about our design, build, and fit-out services, and respond to your inquiries.
- Communication: To contact you regarding project updates, quotations, or promotional materials (only if you opt in).
- Website Improvement: To analyze site usage and improve functionality, content, and overall user experience.
- Legal Compliance: To comply with applicable laws and respond to legal requests or obligations.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
However, we may share your data in limited cases, such as:
- With Service Providers: Trusted partners who assist us in website operation, data management, or communication, bound by confidentiality agreements.
- Legal Requirements: When necessary to comply with law, enforce our rights, or respond to lawful requests from authorities.
4. Your Rights and Choices
You have control over your personal information:
- Access and Correction: You may request access to or correction of your personal information.
- Opt-Out: You may opt out of receiving promotional communications by following unsubscribe instructions or contacting us directly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
However, please note that no method of online transmission or storage is completely secure.
6. Changes to this Privacy Policy
Crystal Quest may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
7. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: